Showing posts with label offshoring. Show all posts
Showing posts with label offshoring. Show all posts

Friday, 17 August 2012

Colorful Future of IT Outsourcing

Although in the past decade or so, outsourcing has been one of the major topics of debate, the present or future of it hasn’t really been determined. As a number of companies are opting for outsourcing of their IT, human resource and back office support departments, the chances are that the future of outsourcing is going to be colorful. But is there really a rainbow in the sky? With the ongoing war between Obama and Romney regarding the “stealing of American jobs” and “made in America” stuff, are things going to get any darker or any greener out there?

If there is one thing that is pretty much confirmed, it is that outsourcing is pretty much becoming a need of the businesses of the day. Specially, companies are outsourcing their back office support rapidly to get all the burden of their heads. Back office tasks are the roots of a business; however they do not support its advancement or progress while taking up a lot of time. Businesses tend to outsource these tasks for the sake of getting rid of all the unwanted tension and putting more emphasis on core activities that will lead to the success of the company.

Apart from that, according to a number of studies, analysts are of the view that majority of the companies that outsourced in the past think good of it and are of the opinion that they would like to outsource again. With all these silver linings, it doesn’t really seem “natural” enough to believe that outsourcing is just going to fade away like it never existed. In fact, it seems that this rainbow is going to spread further on the blue skies, might even turn into two rainbows in the future! So what is the future of outsourcing; colorful or black and white? You can decide!

Friday, 10 August 2012

Get Quality Business Non-Core Activities Done

Customer satisfaction, cost of doing the business and time are the most important aspects on which most of the businesses focus upon. As the competition among the businesses is getting tougher and tougher, businesses are in search of finding a way to focus their attentions on the core activities of their business and shifting the burden of the non core activities from themselves in order to out-class and out-compete their competitors.

As the saying is, “Necessity is the mother of invention”, when the need of the support services arises the role of support agencies came into play. Support agencies are the agencies that provide the services to the businesses for their non core activities and Back Office Outsourcing means hiring an agency that can provide the back office support to the business for their non core activities like data mining, email marketing, ad posting, social media marketing, search engine optimization, copywriting, accounting services and contact searching etc. These agencies work to; enhance the satisfaction of the customers of their clients; lower the costs of their clients by providing them cheap solutions to their problems and saves the time of their clients in order to let them have the time to focus upon the core activities of their business.

If we take an example of a luxury hotel, they can hire a Back Office Outsourcing agency for handling and reporting the complaints of their customers in an efficient manner. Their customers drop their complaints in a raw format. The support agencies can work to gather these complaints, categorize them and prepare a report showing the percentages of complaints in each category. It will help the hotel management to focus on the core activities of providing excellent services, attracting and retaining customers by applying different strategies. At the same time it will; enhance the customer satisfaction as their complaints will be effectively resolved; minimize the cost and save the time of the hotel as they would have require the services of 4 to 5 people and would have to bear the costs associated with these people to manage the complaints of the customers.

Achieve Your Goals With Back Office Support

It always feels very safe to have a guardian or being backed by someone and that is what back office support provides to the businesses. It provides services to the business on which the businesses do not want to focus upon by themselves.

Back office services include many important tasks like accounting services, data entry services, data mining, legal record processing and forms processing. There are so many benefits of these services. It lets the business to focus on its core activities by letting its attention not diverted towards the activities on which it does not want to focus upon. It enables the business to reduce its cost and save the time. Business can use its internal resources efficiently and effectively. The problems get resolved quickly and their solutions are also very effective.

If we take an example of the travel industry, the role of the support offices is from ticketing to managing the clients and complete arrangement of tours. It provides immense benefits to both the parties. Customers are satisfied and they feel more pampered while the travel industry gets more and more customers as the customers are satisfied with the services. So, if we see, we will come to know that both are working for the same cause i.e. “customer or client satisfaction”. Businesses hire back office support providing companies for having their services regarding marketing or accounting services and alike and they expect from these support agencies to have their goals aligned with them so that the goals are efficiently and effectively achieved. So, we conclude that support agencies are hired to help the businesses in achieving their goals and letting them focus upon on their core activities by taking the responsibility of handling the non core activities of the business.

Wednesday, 25 July 2012

Outsourcing U.S. Merchandize

There seem to be a very intense kind of confusion going on in the minds of Obama and allies. While at one point, the administration wants the United States to get the renewable energy, while at the same time, they are against outsourcing their product manufacturing of any kind to another country. As China makes the cheapest as well as very effective solar panels, U.S. has been purchasing them quite rapidly. That being the main reason why solar panel manufacturing companies within the United States have failed to leave a mark.

Similar is the condition with back office outsourcing. A number of the companies within the United States were on the verge of drowning permanently due to global economical crises, when a ray of hope called “outsourcing” was seen in the distant. All the companies started going towards this little light, and most of them survived the storm. Outsourcing brings a lot of cost cutting. Not only that, outsourcing also provides access to global talent which isn’t available in the local market. Despite these advantages, it is being said that outsourcing is a source that robs off jobs from American citizens and sells them to people from distant lands.

Back office outsourcing includes a number of tasks that are mostly considered as non-core but very important for the back support of the company. These tasks require a lot of staff and are highly time and effort consuming. If the companies outsource these tasks to companies provide back office services out there, they get to save a lot of headache. With the saved time, effort, capital and headache, they get a chance to pay more attention towards the core activities that will lead to the growth of the company. So, sooner or later the U.S. administration will need to get out of the dilemma regarding outsourcing and figure out what’s required.

Friday, 6 July 2012

Most Outsourced Jobs around the Globe

Outsourcing refers to contracting a part of work to another company by paying them a sum of decided money. In the recent past, outsourcing has gained quite a lot of fame, especially in developed countries such as the United States, the United Kingdom and Australia. In the recent past, majority of the work is “off-shored”. Offshoring refers to transferring your work overseas. Hence, a number of countries in South Asia have turned towards offering their services in outsourcing in past decade or so. Majority of the companies prefer back office outsourcing because they are considered as non-core activities.

Some most popular outsourced jobs will be discussed in this blog. Here are a few of them:

•    Writing – As it has been made obvious over the internet quite a lot of time, content is the king, people prefer to outsource their writing tasks to professionals in the field, who know words that will please the audience that they are trying to get attention of.

•    Call Centers – Initially, the outsourcing trend was set by a number of companies within West outsourcing their customer services to companies in East, which enabled their customers to reach services 24/7. This also enabled a huge cost cut, benefit on the top of benefit.

•    Products – In past, the company kept its manufacturing in its hands, now the things have changed quite a lot. Now companies are gradually starting to offshore their manufacturing process to countries such as China and Japan for better products.

•    IT – It is one of the most outsourced jobs in the world of outsourcing. Majority of the companies prefer outsourcing their IT services to another offshore company because it gives them access to global talent, which cannot be availed locally.

It is being said that outsourcing is going to become one of the most common business practices in the near future, the statistics tell the same. More jobs will pour out in the field in the near future.

SEO Updates and Visibility Tips

With the recent Google Zoo updates, things had gone haywire in the world of content and search engine optimization. The new Google search engine algorithm has brought vital changes to the way SEO worked. First the optimizers had to confront the Panda updates. Not much time was given to recover when Penguin updates bumped in. With these new updates, the way things worked shifted a little. As it had been declared in the past, content still remains the king. However, the search engine optimizers working need to keep some certain things in mind while making the strategy. Here go a few tips.

Google has always depreciated the concept of over optimizing. So of course, these new updates were based on the purpose of getting rid of this problem. Over optimization refers to keyword stuffing in the context, a flood of links on a single page and no text variation. Now, the Google expects you to write for human beings, not search engines.

If your content has voice and you have kept the sins of over optimizing in your mind, your optimization can still go down the drain. What might be the reason? Well you can’t really have your voice being heard without sufficient social presence. Creating social presence is one of the most important things.

Link building is another field that requires a lot of change. In the past, things had gone unnatural with too many links at odd places. Make sure you have your links evenly spread. Make sure your links are from authoritative sources as well.

Negative SEO has never been approved and will never be. Make sure you avoid spamming and keep your work clean as much as you can. For negative SEO might give results at the time being but on the long run it will never work.

Keeping these few things in mind, you can have a happy new SEO experience. Or if you want to give it in the hands of professionals, there are a number of back office services out there that will offer you services.

Monday, 2 July 2012

Why You Should Outsource SEO

If you wish to make a good market online, you will have to keep various things in mind. This includes a good paying audience and a good brand image. If you have both, you are doing your online job the right way, if not then there is something wrong. Search engine optimization is one of the most essential parts of online business. However, search engine optimization and brand reputation management are both not very easy tasks. You have to take various things in mind and if the things mess up, your whole strategy can go down the drain.

There are many professionals in the field out there. Many of the back office services are offering SEO outsourcing to their clients. Their team consists of search engine optimization and brand repute management professionals who know your audience and know how to communicate with them. Keeping a close check on competition, professionals know how to keep up with the pace of changing times and create a strategy that is going to provide you instant boost in business as well as loyal customers for the long run.

Brand repute building has no short cuts though. Even SEO doesn’t, but an optimizer does know how to bring instant traffic to your web space. Within a few days after outsourcing your work, you’ll experience a prominent change in your traffic to the website. This traffic isn’t necessarily the kind that will bring your profit though. The real art is to bring the traffic that is beneficial for your business. Once you have achieved the target of diverting the traffic to your portal and the developing your company’s good name over the internet, you will naturally have audience that is interested in what you have to sell, which can be anything from produces to services of any kind.

Friday, 29 June 2012

Outsourcing and the Future

Dual target of any business, specially the newly created one, is to get access to global talent and cut extra cost. Outsourcing, as it has turned out, enables both of these possibilities. However, this globalization has been concerning a number of companies as well. And the major concern is quality of the work. While offshoring can prove to be a gateway to talent you are unable to acquire locally, it is a blind leap too, and you might end up in a mess. In order to avoid that, it is suggested that you make a thorough research of the market and make sure you know the BPO services and its employees before handing over your work.

Majority of the companies prefer outsourcing back office services, which are considered as non-core, so that more time and effort can be spent on core activities that are required for the growth of the business. Moreover, offshoring back office tasks saves a lot of capital that can be saved and invested in future. In the nearest of the future, outsourcing is going to become one of the most common business practices. Many countries have taken a leap into the world of outsourcing recently too.

Initially, the whole concept of offshoring started from India and Philippines where a number of companies started to offer services online. This trend has been carried out further to countries within South Asia such as Pakistan, Sri Lanka and China. In the near future, rumors are that countries such as Bahrain are also going to turn towards outsourcing, especially because of the demand of their accent formed because of Khaleeji Arabic. To get away from the dependency on oil, the country is taking steps in promoting its knowledge based industry. So, on the whole future of outsourcing looks pretty much bright.

Offshoring – A Smart Business Choice

People have been outsourcing work for years, however with the rise of technology, this trend has been taken to the next level through “offshoring”. Offshoring refers to transferring your work to another company over the seas. Many of the European countries have turned towards offshoring in the recent times. However, question remains the same, is offshoring a smart choice for your business or a step into dark? The companies specializing in various fields offer their services online to clients located in different countries around the globe. These BPO services have been offering their services at a very moderate price, making outsourcing a worth go.

In the beginning, offshoring was considered as the last option in the process of saving a business. Many of the companies that were going down the drain turned towards outsourcing for the sake of cost cutting. This concept has recently been changed. Now majority of the European countries are giving out their work to BPO services in countries mostly situated in South Asia to get access to global talent. While they are seeking for global talent, they can also hand over their non core activities which consume time, effort and a lot of attention and pay more attention towards core activities.

With this change in the offshoring concept, a number of more companies have started seeking outsourcing as well. According to analysts, in near future, outsourcing is going to become among the most common business practices. It might become a necessity and not just a choice, especially for the new and rising businesses. Currently, it is being considered as one of the smart choices for a business, especially small scale businesses that are still rising and need to set their roots. Most common fields that are being outsourced include back office support, IT services and HR sector.

Monday, 25 June 2012

Getting to Quality Back Office Support Services

Though back office tasks of a business are not the ones that make its face, yet if you are not performing them rightly, your business might suffer seriously. The quality back office services not only help streamline the overall business activities but they also play their role in bring enough time for the business owners to look into the core business activities to make a guess whether their business strategy is doing good for their business or they need to replace it with an improved one. So, there are several different benefits if you outsource your noncore or back office tasks to a quality back office support company.

Cost is an important factor regardless of how big or small your business is. However, it is a fact that for SMEs, it is really hard to bear the cost of adding up new resources in their company, their salaries and overhead expenses especially when they have an affordable option available in the form of back office outsourcing. With couple of searches, you can get to the back office support company of your choice. However, the best way to get to one of quality back office support companies is that you specify your needs i.e. the unique requirements that you want to be fulfilled through the process of outsourcing. This is a basic step that will serve you as a guideline in the whole process.

Once you know your requirements in detail, you should search for the keyword terms that best define your requirements. For example, if you need a virtual assistant for your real estate related tasks, you should search online for “real estate VA’ and you’ll get the relevant results. Similarly, you can try different keyword terms that bring you the most relevant back office support related results.

Thursday, 14 June 2012

Why Is Outsourcing a Good Decision

Outsourcing your business can turn out to be quite a tough decision. There are various processes that you can outsource, majority of the companies prefer outsourcing back office services because it saves them a lot of time and helps a great deal in cost cutting. The reduction of overhead cost can be very beneficial. Besides, if the required amount of back office work has started to exceed your total working hours, it is clear that things are getting a big out of hands. In this case, outsourcing is the only choice that can prove to be affordable as well as effective.

The initial period of a business is the most crucial one. To keep things in hand and running smooth, planning strategies and capital investment become troublesome. This is one main reason why new businesses turn towards outsourcing; it provides a great support and helps in laying the foundation of the company. Getting things done is one thing, but getting them done through professionals is something that every business requires. By outsourcing your back office services, you get to have your work taken care of by experts in the field. Hence, increase in business productivity.

There are a number of decisions that need to be made in order to make sure your business is running smoothly and is growing according to the needs of the day. In this ever changing world of the day, it is a pretty hectic job to keep things updated. If you outsource your business’ back office services to a good company, they’ll be using technology and staff that you cannot afford in house while taking far much less charges for the services they provide. Because of the tough competition out there, these BPO companies are providing services against a very moderate sum of money.

About Back Office Outsourcing

There are various different uncertain opinions about back office outsourcing among people. Outsourcing refers to the act of transferring some amount of your work to someone else by paying them a fee for it. There are various back office sectors that the companies can outsource, and have been doing so rapidly for past decade. Outsourcing was initially referred to various companies outsourcing their call centers to BPO companies, but now the industry has expanded way further. These days, almost every sector, back office or front office can be outsourced to a number of solution providers across the globe.

Although there are various back office sectors that can be outsourced, most common are data entry, medical transcriptions, bookkeeping, payroll, taxes and human resource. Outsourcing these sectors can prove to be very beneficial for the business. The cost cutting is noticeable and those companies that have outsourced already have given positive reviews. For once, these sectors are difficult to manage and yet very necessary for the support of the business, hence they cannot be ignored; outsourcing them to a company who has hired professionals in the field is quite a relief for most of the people.

Recent surveys show that 70% of the companies within the United States have outsourced their business one way or another. And majority of the companies are very much satisfied with their decision. At first, it might appear very difficult to make such a decision, however, in the long run; it proves as a great support. Specifically, back office outsourcing is proving to be a great help for small scale to medium scale businesses, for it helps them in organizing and saving a lot of money. This money can be used in things more vital for the growth of the business, and time saved can be used in core activities.

Friday, 8 June 2012

Get a Stronger Foothold through Professional Back Office Services

A business is sum of its core competencies and the ones backing them. Therefore, it is not possible to move forward successfully if balance between these two activities gets disturbed. Doing so is no doubt, a hard task yet it is mandatory to stay ahead of competition. As you can beat your competitors in the services that are the core of your business, therefore to focus on your business strategy and revise it where it’s not working, it is important to assign your back office tasks to a professional company. Outsourcing to a back office services company would be a great decision.

It’s a fact that doing company’s noncore activities on your own involves more cost, related management issues and other risks like data recovery etc. If your company is doing all these noncore activities in-house, it will eat up more effort and cost and may also intervene into your focus. An alternative solution is getting these back office tasks done by a professional company who has lot of experience in performing these activities. This will not only allow you apply a cut to your overall cost but will also enable you to have a more time to focus on the core of your business activities. Tasks like payrolls and data entry requires care because a simple editing mistake can result into a big loss. When you outsource these noncore tasks to a professional company like Kaya Systems, you get it done in a professional way.

Back office services companies hire experienced and professionally sound resources to deliver tasks right the first time. From accounting to calendars and then to data entry, professional companies offer several different services at an affordable price. Give it s try at search engines and you will have plenty of options.

Wednesday, 6 June 2012

Go for Back Office Outsourcing to Streamline Your Business

A streamlined business is one that can easily hit the next milestone. Therefore, you need to get your business move forward in a streamlined way. Businesses are sum up of core and noncore business activities. These two types of business tasks function differently as core business activities are the ones that become the face of your business and your customers know you through these business tasks. For example if you are a realtor then your clients will know you as a person dealing in real estate whereas in actuality, there  are several other business tasks that your company will be doing in accordance with these real estate consultancy. Doing back office tasks in a perfect way is important for overall business success and back office outsourcing is an affordable way to get these noncore tasks done in a professional way.

A business owner has to look into the core as well as non core activities to ensure that his business is moving in the right direction. From the cost factor to the right business strategy and then resource management, there are several issues that business owners have to confront with. The current competitive market expects all business facets to outperform in business competition. If you’re a small business that can’t afford hiring highly professional resources to perform back office tasks, outsourcing is really an affordable move to go for. You can save yourself from unnecessary hassle of managing resources, their equipment and loss of data etc. To perform well in your core business activities, your back office tasks must be perfect and this is what back office outsourcing offers you.

Just have a search on Google for professional back office outsourcing companies with the services that you want and you will get lots of options. With a careful selection, you will choose the right one for you. Best of luck!

Tuesday, 5 June 2012

The Rise of Back Office Services Outsourcing

In the busy corporate world of the day, handling back office services can be quite a trouble. If you hand out this vital but none core part of your business to a professional and well reputed back office services outsourcing company, you will be able reduce overhead cost and get a lot of work off your hands to pay more attention to the core activities of your business. Three of the back office outsourcing sectors that can benefit your business a great deal include position staffing, document conversion and data entry. These are vital parts of your business and usually consume a lot of time as well as staff.

Having a successful and smooth business running in today’s uncertain world is quite a job. Your business is at risk 24/ 7, there are times of crises, but the art is to manage through it all. One thing that has been known as the savior of sinking businesses is outsourcing. Cost cutting is not the only reason why people prefer to outsource back office services. The main reason is that it gives you peace of mind from the lifting of a huge burden and you get a relaxed mind to do the stuff that will benefit your business in future.

Some major advantages that outsourcing back office services bring include time and effort saving, increased efficiency as well as productivity and more organized and smooth work space. The outsourcing trend has been rising since the past decade or so. The increase is specially seen in the back office sector where a number of businesses, small scale and large scale are outsourcing. According to various researches, majority of the analysts are of the view that outsourcing has proven as a very efficient solution to various problems faced by businesses of today. It could be a solution to your problems too!

Open New Avenues of Business Growth through Back Office Outsourcing

Do you know about all the sources from where you are getting traffic at your website? If you’re not doing so, you’re missing an opportunity. For example, if we talk about social media websites and how they are helping businesses to bring more traffic to their websites, we can easily understand the potential hidden in these social networks. The busy schedules of business owners don’t allow them to make presence on all these channels especially when they have not the capabilities and know how of posting in the right way.  A back office outsourcing company will be the right choice to use these networking sites in a proper way for your business.

Some social networks work too well for some industries. For examples, if we take an example of Pinterest, the social network that has created a buzz and is working outstandingly awesome for different businesses, we come to know that this social network allows only those posts to pin that has an image or video embedded in it.  Similarly, there are other networks that have their limitations and specialties that are important to keep in consideration before making any decision with respect to plunging into social media marketing. 

With the changing business scenarios, there are new trends that are prevailing in the IT industry. Whether you do it in-house or get it done by a third party specialist – your back office outsourcing partner, making presence on social media networks is important because it can play an important role to let you hit the next level of business growth.  With weekly reports from the Google analytics, your back office team will tell you on what channel you are performing well. This way, you can track your activities and amend your social media marketing strategy accordingly to get the full benefit of these networks.

The Importance of Right Back Office Services

Back office services don’t make the face of a business yet they are important for several different reasons. The front office business tasks are directly related to business and are responsible for brand image, yet if the back office tasks of your company are not being performed rightly, they may create trouble for you. Back office tasks normally include payrolls, billable, calendar management and data entry tasks etc. SMEs can save lot of money if they outsource these tasks to a back office outsourcing company where professionals would manage these tasks in an error-free way.

Contrary to doing back office tasks on your own, outsourcing these tasks is better options BECAUSE you save money, highly professional resources perform these activities and there is no hassle of managing these resources and adding news equipment and resources to your company.  It is a fact that outsourcing companies are passing through a serious competition especially for the low end tasks are getting the attention of freelancers. This is another story that back office services companies are more reliable than these freelancers. However, this competition makes these companies hire highly professional even for the low end data entry tasks. This makes them deliver quality services and provide guarantee to their clients for whatever task they are outsourcing.

To become a part of outsourcing industry through back office services company or some other sector is nowadays a great opportunity for professionals as it helps them build a paying career in short time. The more and more professionals are becoming part of the outsourcing industry and more opportunities are produced to accommodate them.  As business save billions through outsourcing their tasks, so the future of outsourcing is expected to be at the next level in couple of years.

Monday, 4 June 2012

Increase Productivity through Back Office Outsourcing

Outsourcing back office services has been in trend for the past decade or so. Outsourcing of these vital but none core services proves to be highly efficient and fruitful for the business. For busy businesses back office outsourcing can be the solution to all the problems. It is one easy technique through which work in minimized and productivity maximized. These services are usually offered for covering of majority of the paper work of the company such as, business records and documentation. By getting your mind off these things that cannot be ignored yet consume a large amount of staff and time; you will be able to pay more attention towards core activities.

The sectors of your business that can be outsourced include, date entry, document conversion, search engine optimization, content/copy writing, transcriptions, legal coding, website designing, medical billing, collections, branding, forms processing, legal research and web based EMR. There are a number of business process outsourcing solution providing professional companies out there that can provide you with expert staff and much less cost. With minimum outlay, the productivity of your business can increase within days if you outsource back office support to the right company. The art is to choose the best professionals in the field.

Majority of the businesses these days prefer offshoring their back office support. The companies in foreign lands can be hired at a very less cost without any kind of effect on the quality of work. These companies hire professionals in the field and get your troubles off your hands. Majority of the time these BPO companies use the latest technology to take care of your work which you wouldn’t be able to afford in house. Another advantage is if you wish to have 24/7 service, some of these BPO services offer round the clock back office support to its clients.