Tuesday 26 June 2012

Outsourcing Tips

Outsourcing IT or back office tasks sounds like a real good idea to mostly the newly developed businesses. Mostly, companies prefer outsourcing or offshoring their IT, finance, HR and back office needs. Offshoring refers to shipping your in-house work to countries abroad. While companies can outsource to BPO services within their country, they prefer offshoring to get access to global talent and to have their work done at a way less a price than they’d have to pay if going for in-house hiring. There are however a few things that need to be kept in mind before going for offshoring.

•    If you are going to offshore a part of your business to another company in another space, make sure you choose the best place. Also make sure the people you are going to deal with, and are giving your business in hands of, are good in your language for communication sake.

•    Give your hired BPO company a chance to understand what you do, and what you want, and don’t be too hasty in passing judgment. Don’t go about trying to keep everything in your hands, remember you are hiring talent from abroad, might as well try experiencing the change.

•    Plan out the process you want your job to be done. A preplanned strategy and work plan is always best for you and makes things more convenient for both parties. So make sure you have everything worked out before you hire outside services.

•    Remember that the company you are going to outsource to will have good employees as well as average ones. If it’s possible, try interviewing the people that will be working for you, and make sure the team working for you is the best.

By keeping these four factors in mind, and at the same time occasionally keeping a check on the progress and work flow, you can make your outsourcing successful.

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