Tuesday 15 May 2012

From Plain BPO Solutions to Innovative Solutions

Like all other industries, outsourcing industry has been through an evolution. Getting started in 1990s, it has been through different phases and today, its standards are far different than it used to be in past. Today, businesses that want to switch some or more of their tasks to one of these back office outsourcing countries don’t want just a plain solution rather they want to go for something that keeps them ahead of their competitors. So, today’s BPO solutions revolve around innovation.

There was a time when outsourcing company’s tasks were limited to streamlining business process. Today, an outsourcing solution will not gather much response if it is just a plain solution. This means the market is offering more solutions in which only the best one is taken up. Come up with a better outsourcing offer and companies will tend towards hiring you.  For instance, if a company hires you for its financial or accounting tasks, they would definitely be expecting from you a solution that could bring them lower bill and more quality.

It is true that tested solutions are less risky when compared with the innovative ones. However, to be ahead of the competitors, courage to innovate is a must have requirement. You stay ahead of your competitors because you have the courage to lead – to innovate! The Business Process Outsourcing companies that offer innovative business solutions come up with more possibilities to approach a single problem. Contrary to these solutions, a plain business solution gathers no mass because everyone is trying it in the market.

Outsourcing industry is dynamic and the hyper-competition among the business process outsourcing companies is setting the new standards of this market. A company that is stagnant is definitely ‘misfit’ for this industry.

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