Tuesday 15 May 2012

Hottest 2012 Outsourcing Trends

Outsourcing is often referred to as the one mega trends that are rapidly growing and are being followed all around the planet Earth. With the continuous advancement in technologies, the trends and techniques keep changing and those in the business have to keep up with the pace, updating their knowledge on and off. As it is the era of knowledge and media, knowing the latest trends of the trade you are in has become essential in all walks of life. Same is with BPO Services. Each year introduces latest trends. In this blog, we will discuss the hottest predicted trends that will rise through 2012.

As it is a mobile era, people really do not like being bound to a chair and desk and a room, hence the rising popularity of mobile apps. Many BPO services provide their clients with mobile apps that enable them to stay updated with their outsourcing companies. The hottest trend rapidly getting popular is the social media marketing. As it is the world of social media websites such as Facebook and Twitter, businesses will turn for their marketing towards these channels. Another trend rising in outsourcing world is the introduction of gamification which makes the work less monotonous.

Since global economy crises are still not getting any better, more and more companies will turn towards outsourcing in foreign lands for cost cutting; hence the popularity of Outsourcing Industry will keep rising. According to authentic analysis, BPO global market will rise up to at least $93.4 billion by the end of 2015, hence more demand of BPO companies will rise. This will lead to various countries and their cultures mingling up and time zones being optimized, hence promoting globalization even further. Last but not the least, the jargon “cloud” will keep on confusing people and yet gaining all the fame.

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